Your happiness is a priority to us! When you purchase an Eightdoor’s product, we know that you are not just buying a door…you are building a home, a place for your family, or maybe for your business!
That’s why we are committed to offering all the support you need, both before and after you buy our product. You receive the help you deserve in order to have an easy and enjoyable experience with our special customer service team.
Here are the top 5 things that make EightDoors’ customer service stand out.
1 Accessibility
The EightDoors’ customer service team is easy to reach! You can contact us through Facebook messenger @weare.eightdoors, Instagram messenger @eightdoors or via email at doors@eightdoors.com.
We want to go above and beyond your expectations. You can reach our staff through the channel that best suits you because they are always available to answer your doubts and promptly reply to any problem or question you may have.
2 You can count on us to help you turn your dream into a realized project!
We have loads of blog and media posts to give you ideas on budgeting, design and decor. Check out our social media page for pics and inspiration to turn your dream renovation into a reality!
3 Direct contact
If you have an issue with an EightDoors product, don’t return it to the store! You can contact us whether you bought the wrong size, you want a door with a different finish, you need installation help, something was damaged during shipping, you are missing something from your shipment or if you need replacement parts. We are here for you!
4 We Actually Care
If you drop us a comment or question, people from our team take the time to respond to you directy. Your questions are read by the people who know the most about our product! Check out our blog to see how we engage with our customers.
5 Detailed Instructions
The first gift our customer service team has to offer is that we try to set you up for success! Each door comes with detailed instructions for installation and care. If any of this is unclear, we are happy to help you through it. Just drop us a line!
